Unit Knowledge Guide-TLII0005 Apply customer service skills 22477VIC Core units MEM234002 Integrate engineering

Core units MEM234002 Integrate engineering technologies MEM234035 Maintain and apply technical and engineering skills MSMENV672 Develop workplace policy and procedures for environmental sustainability Elective units MEM234001 Plan and manage engineering-related projects or operations MEM234003 Design machines and ancillary equipment MEM234004 Design for engineering-related noise and vibration mitigation MEM234005 Design hydrodynamic pumping systems If you require RPL Kits with comprehensive benchmarking

Core units ICTPMG802 Manage a telecommunications project Elective units BSBINN801 Lead innovative thinking and practice ICTPMG804 Evaluate and use telecommunications management networks ICTSUS806 Lead applied research in ICT sustainability Additional electives ICTTEN809 Analyse business specifications to produce technical solutions If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirements FBPFST4004 Perform microbiological procedures in the food industry FBPFST5002 Identify and implement required process control for a food processing operation FBPFST5005 Examine the biochemical properties of food FBPFST5006 Apply food microbiological techniques and analysis FBPFST6001 Develop

calculate quantities and mark out materials CPCPCM2041 Work effectively in the plumbing services sector CPCPCM2043 Carry out WHS requirements CPCPCM2047 Carry out levelling CPCPCM2054 Carry out simple concreting and rendering CPCPCM3024 Prepare simple drawings CPCPCM3025 Install trench support CPCPDR2025 Install stormwater and sub-soil drainage systems and drain work site CPCPDR2026 Install prefabricated inspection openings and inspection chambers CPCPDR3021 Plan layout and install below ground sanitary drainage systems CPCPDR3023 Install on-site domestic wastewater treatment plants and disposal systems HLTAID011 Provide first aid Elective units CPCPDR2021 Locate and clear blockage (c) CPCCWHS2001 Apply WHS requirements

components and finishes for kitchen designs MSFKB4016 Research and recommend materials

Unit Knowledge Guide-TLII0005 Apply customer service skills 22477VIC Core units MEM234002 Integrate engineeringOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner