RPL Kit-ICTSS00114 Advanced Telecommunications Networking Skill Set FWP Core units AURACA001 Respond to

Core units AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace AURSCA105 Sell automotive products and services AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Electives AURETR125 Test

Core units CPPSEC4001 Manage work health and safety in the security work environment CPPSEC4003 Assess and advise on client security needs CPPSEC4005 Facilitate security operations briefing and debriefing processes CPPSEC4022 Establish and implement ethics and governance arrangements for security businesses Elective units BSBESB402 Establish legal and risk management requirements of new business ventures BSBHRM415 Coordinate recruitment and onboarding BSBOPS401 Coordinate business resources CPPSEC4023 Implement contracting arrangements for security businesses BSBLDR413 Lead effective workplace relationships BSBLDR414 Lead team effectiveness BSBPEF402 Develop personal work priorities CPPSEC4004 Supervise security operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

organise and present security information and documentation HLTWHS003 Maintain work health and safety Elective units CHCCCS020 Respond effectively to behaviours of concern HLTAID011 Provide First Aid HLTAID014 Provide Advanced First Aid CPPSEC2114 Monitor electronic security equipment and respond to alarm events CPPSEC3121 Control persons using empty hand techniques HLTAID015 Provide advanced resuscitation and oxygen therapy * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace BSBSUS401 Implement and monitor environmentally sustainable work practices SITHCCC001 Use food preparation equipment SITHCCC005 Prepare dishes using basic methods of cookery SITHCCC006 Prepare appetisers and salads SITHCCC007 Prepare stocks

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

RPL Kit-ICTSS00114 Advanced Telecommunications Networking Skill Set FWP Core units AURACA001 Respond toOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information