Unit Knowledge Guide-SIRXMKT002 Use social media to engage customers PMA Core units AVIF0023 Apply aircraft

Core units AVIF0023 Apply aircraft safety procedures AVIF0034 Apply aviation work health and safety procedures AVIF0040 Employ fatigue risk management practices in an aviation workplace AVIG0003 Work effectively in the aviation industry AVIJ0001 Contribute to the achievement of on-time performance standards AVIZ0003 Maintain basic situational awareness in an aviation workplace TLIE2007 Use communication systems TLIJ2001 Apply quality procedures TLIK2010 Use infotechnology devices in the workplace TLIO1002 Follow security procedures when working with passengers and personnel Electives BSBOPS305 Process customer complaints HLTAID011 Provide First Aid TLIB0002 Carry out vehicle inspection TLIA0023 Receive goods TLIC1051 Operate commercial vehicle * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWOR203 Work effectively with others CUAIND201 Develop and apply creative arts industry knowledge Elective Units BSBCRT101 Apply critical thinking techniques BSBCRT301 Develop and extend critical and creative thinking skills BSBDIV301 Work effectively with diversity BSBWOR204 Use business technology BSBCMM201 Communicate in the workplace BSBINN201 Contribute to workplace innovation BSBITU202 Create and use spreadsheets * We can develop additional elective units that are not listed on request (Please contact us for further information)

assemble and dismantle utilities industry components UEECD0020 Fix and secure electrotechnology equipment UEECD0025 Lay wiring/cabling and terminate accessories for extra-low voltage (ELV) circuits UEECD0043 Solve problems in direct current circuits UEECD0051 Use drawings

Units of competency CHCPRT002 Support the rights and safety of children and young people CHCCOM002 Use communication to build relationships CHCCCS016 Respond to client needs CHCCCS014 Provide brief interventions * We can develop additional elective units that are not listed on request (Please contact us for further information)

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Unit Knowledge Guide-SIRXMKT002 Use social media to engage customers PMA Core units AVIF0023 Apply aircraftOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner