SCORM Compliant Package-SITXCRI003 Respond to a customer in crisis New Qualification-April 2024 Core units FBPFSY1002 Follow work

Core units FBPFSY1002 Follow work procedures to maintain food safety FBPOPR1017 Follow work procedures to maintain quality FBPOPR2074 Carry out manual handling tasks FBPPPL1001 Communicate workplace information FBPWHS1001 Identify safe work practices Elective units MSMENV272 Participate in environmentally sustainable work practices TLID0006 Move materials mechanically using automated equipment FSKDIG001 Use digital technology for short and basic workplace tasks FSKLRG002 Identify strategies to respond to short and simple workplace problems * We can develop additional elective units that are not listed on request (Please contact us for further information)

environmental sustainability and anti-discrimination practices in an ICT workplace ICTICT426 Identify and evaluate emerging technologies and practices Elective units ICTTEN416 Install

Units of competency ICPPRN2220 Produce basic gravure printed product ICPPRN3210 Set up for basic gravure printing ICPPRN3220 Produce complex gravure printed product ICPPRN4210 Set up for complex gravure printing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSACC517 Provide management accounting information FNSACC511 Provide financial and business performance information FNSACC516 Implement and maintain internal control procedures FNSACC512 Prepare tax documentation for individuals FNSACC514 Prepare financial reports for corporate entities FNSACC513 Manage budgets and forecasts * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBMGT401 Show leadership in the workplace BSBWHS401 Implement and monitor WHS policies

SCORM Compliant Package-SITXCRI003 Respond to a customer in crisis New Qualification-April 2024 Core units FBPFSY1002 Follow work* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.