SCORM Compliant Package-BSBINM401 Implement workplace information system BSB Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Additional Elective CPCCWHS1001 Prepare to work safely in the construction industry

manipulate and output photo images CUAPHI411 Capture images in response to a brief CUAPHI412 Apply photo imaging lighting techniques CUAPPR403 Store and maintain finished creative work CUAWHS312 Apply work health and safety practices Elective units BSBPMG430 Undertake project work BSBCRT411 Apply critical thinking to work practices BSBCRT412 Articulate

Units of competency SITXHRM003 Lead and manage people SITXFSA001 Use hygienic practices for food safety SITXWHS003 Implement and monitor work health and safety practices BSBMGT517 Manage operational plan SITHFAB002 Provide responsible service of alcohol SITXHRM004 Recruit

implement and use ICT-based educational platforms TAEDEL802 Use e-learning with social media TAELED801 Design pedagogy for e-learning Electives TAELED803 Implement improved learning practice BSBRES801 Initiate and lead applied research * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-BSBINM401 Implement workplace information system BSB Units of competency SITXCCS007 Enhance* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.