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Units of competency ICTTEN315 Determine and apply technologies within a telecommunications system ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN317 Locate
Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
service and maintain medium temperature systems UEERA0059 Prepare and connect refrigerant tubing and fittings UEERA0062 Recover and charge refrigerants UEERA0079 Safely handle refrigerants and lubricants UEERA0081 Select refrigerant piping
The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student’s competence (i
Core units BSBESB402 Establish legal and risk management requirements of new business ventures CPCCBC4012 Read and interpret plans and specifications CPCPCM4011 Carry out work-based risk control processes CPCPCM4012 Estimate and cost work CPCPCM4015 Access and interpret regulatory requirements for the plumbing and services industry CPCPDR4011 Design and size sanitary drainage systems CPCPDR4012 Design and size stormwater drainage systems CPCPGS4011 Design and size consumer gas installations CPCPSN4011 Design and size sanitary plumbing systems CPCPWT4011 Design and size heated and cold-water services and systems Elective Units BSBESB403 Plan finances for new business ventures CPCCBC4002 Manage work health and safety in the building and construction workplace CPCCBC4019 Apply sustainable building design principles to water management systems CPCCBC4024 Resolve business disputes CPCPCM4013 Produce 2-D architectural drawings using design software * We can develop additional elective units that are not listed on request (Please contact us for further information)
Training and Assessment Strategy-ICTSS00043 Certified Web Design Specialist Skill Set CHC Units of competency ICTTEN315 DetermineYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.
